Resources

FAQ

Frequently Asked Questions

Have a question? Maybe it’s one that’s been asked before. Browse our FAQ for the answers to basic questions, or call us if you don’t find what you’re looking for.

Andover State Bank’s routing number is 101112046.

Wire To: Bankers’ Bank of Kansas
Routing Number: 101104805
For Credit To: Andover State Bank, 511 N Andover Rd, Andover, KS 67002
Routing Number: 101112046
For Further Credit To: Customer Name(s), Customer Address, Customer Account Number

You may change your mailing address by coming into one of our locations or through Online Banking.

To view our hours of operations, visit our Contact Page.

To begin retrieving your statements online, log into your Andover State Bank online banking. If it’s your first time, click on the first account that you would like to have enrolled in online statements. Agree to our Electronic Delivery of Bank (Account) Statements Consent and Agreement. Complete the New User Sign up with your name and email address. If you are already receiving online statements for another account, sign into online banking and visit our Support Center.

Yes, you can receive electronic statements via email. Call us 316.733.1375 and we will enroll you in e-mail statements. This option is available to all customers whether they are registered for Online Banking or not.

To place a stop payment on a check, call us 316.733.1375 or stop by either of our locations. Fees apply.

Andover State Bank Debit Cards have a daily ATM withdrawal limit of $500 and a separate purchase limit of $3,000.

Andover State Bank debit cards are automatically issued with a PIN. However, if you would prefer to pick your own PIN, just stop by the main bank. You can choose a PIN that you will remember.

Notify law enforcement immediately if your purse or wallet has been lost or stolen. Call one of our Customer Service Representatives at 316.733.1375 to block cards, checks, and account information. Visit our Security section for more information.

We strive to respond to online customer service requests within 24 hours Monday through Friday, and by the next business day for requests received over the weekend.

No, if you are interested in changing your account type, call us 316.733.1375 during business hours and talk to one of our Customer Service Representatives who can help you with the change.

FDIC insurance covers all deposit accounts, including checking and savings accounts, money market accounts, and certificates of deposit. The FDIC insurance limit is $250,000 per depositor, per insured bank, for each account ownership category. Depositors may qualify for more coverage if they have funds in different ownership categories. Call us 316.733.1375 and let us help you calculate your FDIC insurance coverage. Or visit the FDIC page to calculate your insured deposits: https://www.fdic.gov/edie/calculator.html.

To download our mobile banking app, search for Andover State Bank or GoASB in the Apple iTunes App Store or in Google Play Apps.

Text these commands to MOBANK (662265):
BAL (returns all default accounts)
BAL ALL (returns all accounts)
BAL ALIAS (returns alias account balance)
ACT (returns activity default account)
ACT ALIAS (returns alias account)
CMD (returns short description of all commands)
HELP (provides phone number for support)

If you’ve forgotten your Username or Password, you may call us at 316.733.1375 or stop by either of our locations during business hours. If you have set up the forgotten password questions, you can reset your password online. To begin, choose the “I can’t access my account” on the log in page of Online Banking.

ATM deposits: 2 p.m.
Mobile deposits: 4 p.m.
In-branch deposits (Andover): 6 p.m.
In-branch deposits (Wichita): 5 p.m.

All cutoffs are central standard time. Deposits made after these times will be credited the next business day. Holidays and weekends are not considered regular business days and may delay the crediting of deposits.

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