Resources

Fraud

Protect yourself from banking scams and fraudulent activity.

At ASB, our customers’ security is our highest priority. With increased scams and banking fraud across the country, we want to address best practices, safety information, and common scams to look out for.

Information ASB will never ask for:

We may call, text, or email you about suspicious transactions, but we would never ask you to provide:

  • Full card number
  • PIN
  • Digital banking password
  • Full SSN
  • 3-digit code on the back of your card

We’ll also never ask you to:

  • Verify a code sent to you or enter a code by text.
  • Dial any numbers that begin with # or * (such as *72, #21, or **67).
  • Download a remote app to verify your account.

If you receive a suspicious call, text, or email that appears to be from ASB, call us at 316.733.1375.

Warning signs to look out for:

Be wary of scammers who attempt to impersonate Andover State Bank by identifying themselves as such or spoofing our phone number. It can be difficult to tell whether a call, email, or text message you receive is real or a scam, especially if it looks or sounds like it’s from a person or business you trust.

If the person contacting you shows any of the following warning signs, you should immediately be suspicious.





Popular Scams

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Steps you can take to protect yourself:





Common signs of fraud:

  • Unexplained charges or withdrawals from your financial accounts.
  • Receiving credit cards that you didn’t apply for.
  • Receiving bills from unfamiliar sources.
  • Denial of credit for no apparent reason.
  • Not receiving bills or other statements.
  • Receiving calls from collectors or companies about loans you didn’t apply for or merchandise or services you didn’t buy.
  • Receiving letters asking you to confirm address changes you didn’t submit.

What to do if you’ve become a victim of fraud or identity theft

Contact the following:

Andover State Bank at 316.733.1375

Credit bureaus: Equifax, Experian, and Trans Union

  • Obtain a recent copy of your credit report, place fraud alerts on your credit report, and place a credit/security freeze on your credit file.

Local law enforcement and other government agencies

  • File reports at both the local and national levels.

Wichita Police Dept:

455 N. Main

Wichita, KS 67202

316.268.4111

Andover Police Dept:

909 N. Andover Road

Andover, KS 67002

316.733.5177

FTC:

877.438.4338

Chexsystems:

800.428.9623

Innovis:

800.540.2505

Telecheck:

800.366.2425

Equifax

P.O. Box 740241

Atlanta, GA 30374

www.equifax.com

Report Fraud:

800.525.6285

Experian

P.O. Box 2002

Allen, TX 75013

www.experian.com

Report Fraud:

800.397.3742

Trans Union

P.O. Box 1000

Chester, PA 19022

www.transunion.com

Report Fraud:

800.680.7289

Identitytheft.gov is the federal government’s one-stop resource for identity theft victims. The site provides streamlined checklists and sample letters to guide you through the reporting and recovery process.

Federal Trade Commission Headquarters

600 Pennsylvania Avenue, NW Washington, DC 20580

consumer.gov/idtheft

Report Idenity Theft:

877.438.4338

866.653.4261 (TTY)

Social Security Fraud Hotline

P.O. Box 17785 Baltimore, MD 21235

socialsecurity.gov

Social Security Fraud Hot Line:

800.269.0271

866.501.2101 (TTY)

U.S. Postal Inspection Service Office of the Consumer Advocate

475 L’Enfant Plaza SW Washington, DC 20260

postalinspectors.uspis.gov/

Fraud Hot Line:

877.876.2455

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