Frequently Asked Questions
What is ASB’s Routing Number?
Andover State Bank’s routing number is 101112046.
What are ASB’s Wire Instructions?
Wire To: Bankers’ Bank of Kansas
Routing Number: 101104805
For Credit To: Andover State Bank, 511 N Andover Rd, Andover, KS 67002
Routing Number: 101112046
For Further Credit To: Customer Name(s), Customer Address, Customer Account Number
How do I change my mailing address?
You may change your mailing address by coming into one of our locations or through Online Banking.
What are ASB’s hours?
To view our hours of operations, visit our Contact Page.
How do I register for e-Statements?
To begin retrieving your statements online, log into your Andover State Bank online banking. If it’s your first time, click on the first account that you would like to have enrolled in online statements. Agree to our Electronic Delivery of Bank (Account) Statements Consent and Agreement. Complete the New User Sign up with your name and email address. If you are already receiving online statements for another account, sign into online banking and visit our Support Center.
Can I receive my statements via e-mail?
Yes, you can receive electronic statements via email. Call us 316.733.1375 and we will enroll you in e-mail statements. This option is available to all customers whether they are registered for Online Banking or not.
How do I place a stop payment on a check?
To place a stop payment on a check, call us 316.733.1375 or stop by either of our locations. Fees apply.
What is my daily debit card limit?
Andover State Bank Debit Cards have a daily ATM withdrawal limit of $500 and a separate purchase limit of $1,500.
Can I choose a new or different PIN for my Andover State Bank debit card?
Andover State Bank debit cards are automatically issued with a PIN. However, if you would prefer to pick your own PIN, just stop by the main bank. You can choose a PIN that you will remember.
What do I do if my purse or wallet has been lost or stolen?
Notify law enforcement immediately if your purse or wallet has been lost or stolen. Call one of our Customer Service Representatives at 316.733.1375 to block cards, checks, and account information. Visit our Security section for more information.
How long will it take for ASB to respond to my email request?
We strive to respond to online customer service requests within 24 hours Monday through Friday, and by the next business day for requests received over the weekend.
Do I have to come to the bank to change my account type?
No, if you are interested in changing your account type, call us 316.733.1375 during business hours and talk to one of our Customer Service Representatives who can help you with the change.
Are my deposits insured?
FDIC insurance covers all deposit accounts, including checking and savings accounts, money market accounts, and certificates of deposit. The FDIC insurance limit is $250,000 per depositor, per insured bank, for each account ownership category. Depositors may qualify for more coverage if they have funds in different ownership categories. Call us 316.733.1375 and let us help you calculate your FDIC insurance coverage. Or visit the FDIC page to calculate your insured deposits: https://www.fdic.gov/edie/calculator.html.
How to log into mobile banking:
To download our mobile banking app, search for Andover State Bank or GoASB in the Apple iTunes App Store or in Google Play Apps.
What are the Text Commands for Text Banking:
Text these commands to MOBANK (662265):
BAL (returns all default accounts)
BAL ALL (returns all accounts)
BAL ALIAS (returns alias account balance)
ACT (returns activity default account)
ACT ALIAS (returns alias account)
CMD (returns short description of all commands)
HELP (provides phone number for support)
What do I do if I forgot my Username or Password for Online Banking?
If you’ve forgotten your Username or Password, you may call us at 316.733.1375 or stop by either of our locations during business hours. If you have set up the forgotten password questions, you can reset your password online. To begin, choose the “I can’t access my account” on the log in page of Online Banking.